Here’s What Our Customers Have To Say….
BEXAR COUNTY FIRE MARSHAL’S OFFICE
As the Acting Chief Investigator for the Bexar County Arson Unit, I would like to personally commend your employee Mr. Chris Hodgkinson for going above and beyond the call of duty when delivering our recent HiPer system to our office. Chris took the time to make sure that all of our investigators were familiarized with the unit, and to train us up on the proper usage of the device. He was extremely easy to work with, knowledgeable and highly technically competent. The man knows his field, and that is plainly obvious from talking to him. Realizing, that this piece of equipment will ultimately prove vital to the effective documentation of criminal evidence, Chris stayed with us until every last investigator had successfully mastered the HiPer. He adopted a “teach-show-do” instructional style that was very beneficial and effective. We really enjoyed working with Chris, and he has certainly made a lasting and positive impression while representing your company, if I can be of any further assistance. Thanks & take care.
John David Ortega, Jr., CFEI
Fire & Arson Investigator/
Explosives Investigation Officer
Bexar County Fire Marshal’s Office
BLACK GOLD SURVEYING & ENGINEERING, INC.
I have intended to write this letter for several weeks now. There just never seems to be enough time. But I took the time this morning because it felt so important to me to say thanks and to let you know how much the service after the sale means to our company.
We started our business during the first part of February of this year. My partner and I knew we wanted to use GPS equipment. We knew what we wanted and we could have bought the equipment anywhere. The deciding factor on why we purchased from GeoShack was your sales representative in the San Antonio office, Mr. Chris Nelms.
He stayed in contact with us during the purchase process and he was willing to meet with us on the weekend and was able to answer our concerns.
We have now purchased two GPS systems from GeoShack. The few times that we have been down in the field with equipment problems, Chris has always been able to support us and get the right answer to us quickly.
We really appreciate your support. Thank you.
This letter is written to address all GeoShack members to let it be known the valued services provided by Mr. Chris Nelms. During the process of determining what equipment would best suit my needs, Mr. Nelms tirelessly offered many options and solutions with patience and courtesy. Mr. Nelms worked ceaselessly and diligently to satisfy my needs and provided much valued support after the sale. Mr. Nelms is a valued asset of GeoShack and to all the clients he serves.
Thank you GeoShack.