Construction - Machine Control Support Programs

3D Machine Control Support Agreements

Download GeoShack Construction Support Brochure

For more information about GeoShack Machine Control Support Agreements please contact your nearest GeoShack location by clicking here. or call 972-918-5300.

GeoShack offers two levels of support:

Gold Support

Silver Support

  • 3 days onsite training in addition to initial training.

  • Unlimited onsite field support.

  • Unlimited telephone support.

  • Loaner components of defective or damaged equipment if repair or replacement cannot be provided within 48 hours from the time of the determined problem.

  • Travel Time and Mileage within 100 miles of our GeoShack facilities included.

  • Onsite labor for diagnosis of the problem included.

  • Onsite labor for removal and installation of defective or damaged components included.

  • Repair of defective components covered under the manufacturer’s standard or extended (if applicable) warranty included.

  • Access to GeoShack Web Training.

  • 10% discount on GeoShack Data Preparation.

  • Includes GeoShack University for up to 2 slots and 10% discount on additional classes.

  • 10% Discount on GeoNet subscriptions.

  • Annual 21 point machine inspection (Firmware, calibrations). Performed in the last month of the current support agreement.

  • 1-day onsite training in addition to initial training.

  • No Charge for onsite labor for removal and installation of defective components covered under manufacturer’s warranty.

  • Repair of defective components covered under the manufacturer’s standard or extended (if applicable) warranty.

  • Access to GeoShack Support Website

  • 10% discount on GeoShack Data Preparation.

  • 10% discount on GeoShack University.

  • 10% discount on GeoNet subscriptions.

  • Annual 21 point machine inspection (Firmware updates, calibration).  Performed in the last month of the current support agreement.

For more information about GeoShack Machine Control Support Agreements please contact your nearest GeoShack location by clicking here. or call 972-918-5300.

2D Machine Control Support Agreements

For more information about GeoShack Machine Control Support Agreements please contact your nearest GeoShack location by clicking here. or call 972-918-5300.

GeoShack offers two levels of support:

Gold Support

Silver Support

  • 2 days onsite training in addition to initial training.

  • Unlimited onsite field support.

  • Unlimited telephone support.

  • Loaner components of defective or damaged equipment if repair or replacement cannot be provided within 48 hours from the time of the determined problem.

  • Travel Time and Mileage within 100 miles of our GeoShack facilities included.

  • Onsite labor for diagnosis of the problem included.

  • Onsite labor for removal and installation of defective or damaged components included.

  • Repair of defective components covered under the manufacturer’s standard or extended (if applicable) warranty included.

  • Access to GeoShack Support Webite.

  • Annual 21 point machine inspection (Firmware, calibrations). Performed in the last month of the current support agreement.

  • 1-day onsite training in addition to initial training.

  • No Charge for onsite labor for removal and installation of defective components covered under manufacturer’s warranty.

  • Repair of defective components covered under the manufacturer’s standard or extended the (if applicable) warranty.

  • Access to GeoShack Support Website

  • Annual 21 point machine inspection (Firmware updates, calibration).  Performed in the last month of the current support agreement.

For more information about GeoShack Machine Control Support Agreements please contact your nearest GeoShack location by clicking here. or call 972-918-5300.